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Event Details
SOCIAL MEDIA & EXCEPTIONAL CUSTOMER EXPERIENCE
This workshop will address practices and principles for leveraging social media in the areas of shaping customer expectations, quick service disappointment recovery, product promotions, engaging core-influencer customers, and engaging satisfied customer in the broadcasting of success stories.
When & Where
Virginia Marti College of Art & Design
11724 Detroit Avenue
Cleveland,
OH 44107
Tuesday, November 9, 2010 from 6:00 PM to 8:00 PM (ET)
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Hosted By
Social Media Lab
The Social Media Lab was designed to be the "think tank" on social media for Cleveland, OH. The Social Media lab is a partnership between Virginia Marti College and the Lab. The purpose of the Lab is to establish a citadel of thought on all issues regarding social media and how businesses and individuals could use social media to improve their business opportunities. The Lab is a one of kind environment where business owners, managers and individuals can not only learn from some of the brightest minds in social media but actually get to implement, in real time, the strategies being discussed.
